
What We Do

What We Do
We are a North East based training and consultancy team offering bespoke packages from a trauma informed and solutions focused approach.
See below for some of the client groups we work with.

Parents & Carers
We offer training to parents to strengthen family relationships by providing tools to engage their children in meaningful conversations, to improve family member health.
We understand the challenges and risks young people face today. We provide strategies to assist parents with the tools they need at home.
Supervision / Reflective Practice Sessions
We believe that reflective practice and supervision are essential for personal and professional growth.
Our tailored sessions support both individuals and organisations, providing a safe and structured space to explore challenges, enhance self-awareness, and develop resilience.
With Haley’s extensive experience as a social worker and Local Authority Designated Officer (LADO), she brings a strong safeguarding focus, ensuring professionals feel confident in managing complex situations. Vicki, a social worker and psychotherapeutic counsellor, offers expertise in attachment and trauma, helping individuals and teams deepen their understanding of relational dynamics and emotional well-being.
Together, we create a supportive environment that empowers professionals to navigate their roles with clarity and confidence. By investing in reflection, we help individuals and teams thrive—because when we grow as individuals, we strengthen the whole.


Why Choose Us?
Aren’t you bored with generic training, read from a script that you walk away from truly believing you could have read that information in a quarter of the time and got on with what you really needed to do? We have!
That’s one of the reasons we’re passionate about really making a difference and people being supported to achieve their goals.

What Our Clients Say About Us
“The two safeguarding courses are the best face-to-face training I have completed in all the years I have worked in care and support.”
“I think the training was really insightful and informative and with the nature of how it was presented can be applied to a range of roles and whether someone is new or whether it’s to support further.”
“Excellent session, really engaging and thought provoking”
“I really enjoyed this session. This is my first time joining in with these external trainers and It made me think more deeply into approaching safeguarding. I really liked their charts for supporting what to say and the safeguarding Matrix was very helpful. List of food for thought and I liked the case scenario exercise and how they broke it down with thinking fast and slow.”
“Absolutely brilliant and so informative.
A very emotional subject presented in a really fun way.”
Working with Haley to implement a large scale training programme for the organisation was brilliant, because her approach was pragmatic and flexible. She quickly became our ‘go-to’ trainer as her delivery was engaging and attendees on her sessions always left inspired. Haley has a wealth of knowledge and experience and is able to translate this into a responsive training session. She was also willing to adapt the delivery to our organisational vision. It was such a positive experience working with her!
“I’ve been on loads of training over the years and I’ve taken more away from this!”
“I’m not exaggerating when I say that I have not felt that level of support and empowerment from any professional I have had help from over the last 7 years.”
“I really felt that you two do understand; you have such a wonderful insight into these little brains; it’s fantastic.”
“Both trainers demonstrated excellent knowledge and were approachable and engaging, creating an easy and supportive learning environment. They encouraged participation, which further contributed to a positive experience.”
“Very practical and fun as well”
“The training was brilliant and very informative. I feel it’s given me more of an insight around safeguarding and useful tools to use when completing assessments and plans.
Haley and Vicky were brilliant and made everyone feel comfortable and at ease. It was excellent.”
“Best training we’ve had at New Key.
Trainers were professional and approachable, knew their stuff which made it easier to take in.Would love to do more training with them, feel confident in approaching situations going forward.”
“Really relevant to role, good balance of theory and practical, interactive. Usually training can be quite ‘boring’ or ‘dull’ but they both made it very interactive and fun!”
“Excellent, informative course. Delivered by 2 people who knew their stuff & then some!”
GET SOCIAL
Info@BetterMeBetterUs.co.uk
OFFICE OPENING HOURS
9:00am – 5:00pm
GET SOCIAL
Info@BetterMeBetterUs.co.uk
OFFICE OPENING HOURS

